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Showing posts from June, 2005

Abstract for a paper to a KM conference

A asked me to write an abstract for this conference . It seems to be very KM-centric, and I know that KM people like to distance themselves from CMS-stuff, so I'm not sure they'll like it. KM-consultants like talking about CMS systems as if they are trivial pieces of sotware which were perfected in the 90'ies, but they aren't. There's still a lot of work do be done in that camp, and KM folks need to acknowledge this effort.. Anyhow, the paper can be found here .

Measuring the ROI of a CMS

Got some valuable links from A on how to evalute the ROI of implementing CMS, among other things: Merant report on CMS ROI IT strategy and WCMS Also a very interesting detailed description of java implemented "knowledge center"