Wednesday, June 15, 2005

Abstract for a paper to a KM conference

A asked me to write an abstract for this conference. It seems to be very KM-centric, and I know that KM people like to distance themselves from CMS-stuff, so I'm not sure they'll like it. KM-consultants like talking about CMS systems as if they are trivial pieces of sotware which were perfected in the 90'ies, but they aren't. There's still a lot of work do be done in that camp, and KM folks need to acknowledge this effort.. Anyhow, the paper can be found here.

Monday, June 13, 2005

Measuring the ROI of a CMS

Got some valuable links from A on how to evalute the ROI of implementing CMS, among other things:

Merant report on CMS ROI
IT strategy and WCMS

Also a very interesting detailed description of java implemented "knowledge center"